As controller of your personal data, LuxMobility details in the Information Notice (“the Notice”) how LuxMobility collects, processes and protects your Personal data in relation with your participation to the KIC Urban Mobility Living Labs survey (further indicated as “Survey”).
1. What is the purpose of the processing ?
LuxMobility processes your personal data for the purpose of conducting the KIC Urban Mobility Living Lab Survey. The Survey is addressed to the stakeholders of European Living Labs. The Survey will be conducted by Luxmobility Sarl – a company specialising in mobility, transport and logistics, having its registered office at 70, Bd. de la Fraternité L-1541 Luxembourg and its subcontractors. The personal data processed for the purpose of the Survey 2020 are the following: 1) Name 2) Email address 3) Living lab information.
The KIC Urban Mobility, on behalf of Luxmobility Sarl, will contact you to invite you to participate in the Survey. You may choose to participate in this Survey or not.
After you have completed the Survey, Luxmobility Sarl will receive your answers and will anonymise them. Luxmobility Sarl will send the anonymised raw data to the KIC Urban Mobility. The company will also analyse the anonymised data and present the results of the analysis to the KIC Urban Mobility.
If you do not want to be contacted anymore for participating in the Survey, you can send an email to Joanne Wirtz ([email protected] ) from LuxMobility SARL with the request to be removed from the contact list.
2. How do we collect the personal data ?
Luxmobility Sarl and sub-contractors will perform data collection on behalf of the KIC Urban Mobility. The data is collected via a Survey.
3. On which legal basis we process your personal data
The legal basis for processing your personal data in relation with your filling the Survey is your consent as you can decide freely to participate or not (article 6.1 a) GDPR).
4. Who are the recipients of your personal data ?
Your personal data will be processed by Luxmobility as processor of the KIC Urban Mobility to conduct the Survey as detailed in point 1. Luxmobility will use Mappinion, a tool especially dedicated for conducting surveys.
5. Do we transfer personal data outside of the European Union
Your personal data is processed in the European Union by the KIC Urban Mobility with the support of Luxmobility Sarl and its subcontractors.
6. How long do we process your personal data ?
Your contact details are kept as long as you do not request to be removed from the mailing list intended for the Survey.
Your answers to the Survey are kept for the duration of the fieldwork of the Survey and longer for analysis and archiving. Once the fieldwork is over, Luxmobility Sarl will anonymise the Survey responses, send the anonymised raw data to the KIC Urban Mobility and perform the analysis of Survey data.
7. What are your rights with regard to the processing of your personal data?
According to the GDPR, you benefit notably from the following rights: right to be informed, right to access to your personal data, right to rectification, right to erasure, right to restrict the scope of the processing, right to object, right to data portability, right to lodge a complaint.
In practice, you can exercise your rights by contacting our DPO:
By sending a request per post to:
À l’attention de: DPO – Exercise of Data Subject rights
70, Boulevard de la Fraternité L-1541 Luxembourg – Luxembourg
By sending a request per email to the DPO, at [email protected]
Any request shall be processed by LuxMobility SARL without undue delay, and where feasible no later than one (1) month after its receipt, at least in order to inform you about the status of your request. This period may be extended for two (2) additional months for complex cases or due to a high volume of requests.
8. How can you lodge a complaint at the National Data Protection Commission?
If you consider that the Processing of Personal Data relating to you infringes the GDPR, you will have the right – without prejudice to any other administrative or judicial remedy – to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
In Luxembourg, the competent authority is the Commission Nationale pour la Protection des Données (CNPD).
Contact of the CNPD:
Commission Nationale pour la Protection des Données
1, avenue du Rock’n’Roll
Service des réclamations
Tel. : (+352) 26 10 60 -1
Fax : (+352) 26 10 60 -29 You can also use their contact form, at: https://cnpd.public.lu/fr/support/contact.html